Eco Park

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Around 160 people attended the exhibitions, and around 50-60 of those left comments. At a public meeting last weekend, it became clear that there was some confusion caused by answers the developers had given when people have emailed or phoned - there's a feeling that different people are getting different answers.

If this kind of development is going to take off across London, then the developers need to deal with residents in an open and transparent way, a way that gets them on side - and part of that is reassuring them and addressing their concerns.

And that does mean facing down those who label the development a "dump". The developers can't afford to get it wrong.